Refund Policy

Last updated: January 2026

This Refund Policy (“Policy”) outlines the conditions under which refunds may be issued by Advance Tech Help LLC (“Advance Tech Help”, “we”, “our”, or “us”). By engaging our services or making a payment, you agree to this Policy.

Advance Tech Help LLC is registered in Delaware, United States (est. December 2015), with operational presence in Mumbai, Maharashtra, India, serving clients globally.

1. Nature of Services

Advance Tech Help provides professional services including but not limited to software development, technology consulting, product design, infrastructure, growth support, and related services. These services are custom, time-based, and resource-driven in nature.

As such, refunds are limited and subject to the terms outlined below.

2. Advance Payments & Milestones

Payments are typically collected in advance or against defined milestones, as specified in proposals, statements of work, or service agreements.

Advance payments are non-refundable once work has commenced, resources have been allocated, or project planning has begun.

3. Eligibility for Refunds

Refunds may be considered only under the following circumstances:

• A written request for cancellation is received before any work has started and before resources are assigned.
• Advance Tech Help is unable to commence the agreed services due to internal reasons, and no work has been delivered.

In such cases, any approved refund will exclude administrative, payment processing, and transaction fees.

4. Non-Refundable Scenarios

Refunds will not be issued in the following situations:

• Work has already started or deliverables have been shared
• Delays or dissatisfaction caused by changes in scope or requirements
• Client unavailability, lack of feedback, or missed approvals
• Change of business direction or priorities by the client
• Termination due to breach of agreement by the client

5. Subscription & Ongoing Services

For monthly retainers, support plans, or subscription-based services, fees paid for the current billing period are non-refundable. Cancellation will apply only to future billing cycles unless otherwise agreed in writing.

6. Chargebacks & Disputes

Clients are encouraged to contact us directly before initiating chargebacks or payment disputes.

Unauthorized chargebacks may result in immediate suspension of services and may be contested with supporting documentation, including signed agreements, communication records, and proof of work.

7. Taxes & Currency

Refunds, if approved, will be processed in the original payment currency and method used, subject to banking and payment provider regulations. Taxes, duties, and fees already paid to authorities are non-refundable.

8. Processing Time

Approved refunds will be processed within 7–14 business days, depending on the payment method and financial institutions involved.

9. Modifications to This Policy

Advance Tech Help reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Information

For questions or refund-related requests, please contact:

Advance Tech Help LLC
Registered in Delaware, USA
Operational Office: Mumbai, Maharashtra, India
Email: hello@advancetechhelp.com